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Frequently Asked Questions.
HorseRaceBase.com
HorseRaceBase.com Questions What is horseracebase? It's a community website created to provide horse racing enthusiasts with the facilities they require to maximise their enjoyment of the sport. With a database containing well over a million data records from all UK and Irish horse races since 1st January 1997 at our disposal, we use the coding expertise of our developers to design tools to match our user's needs. Most of these tools are available nowhere else on the web. Funded by users donations and revenue generated from advertisements on the site, the difference between Horseracebase.com and many other sites is you decide how much to donate based on the services you do/will receive. All money received is then put back into the upkeep and development of the site. It is worth reading the about us section to try and understand why we exist and do things differently. What services do horseracebase provide? We provide a vast array of unique services, which continue to grow and improve in line with membership to the site. The best place to view all the current services available is on our site map. What data does the horseracebase database hold? We have the results of every horse race from UK and Ireland since 1st January 1997 stored in our database. Why have you not replied to my email? There is a distinct possibility we have! All email correspondence is replied to within 24 hours, normally much quicker. If you have not received a reply check your junk mail folders as your email service provider may not recognise the email addresses we correspond from. If you still cant find a reply. Please post on the forum and give details there. We will make sure we answer your question, its our priority! How can i get in touch with you? By emailing the relevant department or by posting on the forum. Which bookmaker do you recommend? Whoever you ask this question to will have a different opinion. Our favourite bookmakers are Tote and Paddy Power. Which betting exchange do you recommend? Although there are others worth investigating, we would have to say betfair. Which tipsters/other services do you recommend? We do not personally recommend any tipster. Other useful services include The Racing Post, Sporting Life and Adrian Massey. Why does the back button not work? Due to the type of code we use for maximum efficiency, speed and security the back button does not work on many of the pages where variables are being passed behind the scenes. In many cases there will be a HorseRaceBase button to take you back within features, otherwise you can use the link menus at the top of the page to navigate around the site. Membership Questions What are the membership levels and what is the difference between them? There is of course non-member (where you have not registered for a login), then there is Non-Donating-Member (where you have obtained a login but do not have donator status) and finally Donating-Member (you have contributed to the site and have unlimited access to all parts of the site). What services are available in each of the membership levels? To see what facilities are available to you on each of the different levels, the best place to look is the site map. Why can i not log in to the site? Either because you have not yet signed up for a login or alternatively there may be an issue with your account. If this is the case, check out the below password sections and if you still can not log in contact us. How do i change my password? Once you have logged in to the site there is a change password option within the help menu. I have forgot my password, what should i do? You can obtain a new password by entering your email address here. Once retrieved, if you want to change the password to a more user-friendly and memorable one, see the above question! Donations Questions Why should i donate? To gain access to the unique facilities available on the site and to be part of something special. A horse racing website specifically designed with you in mind, where you have a say in everything on it. A site where you the user decides its worth and can see your contributions being put to good use as you are provided with fantastic facilities, which continue to grow and improve before you. A site where there are no false promises, no wild claims of magical get-rich schemes and no mails pestering you for cash, just great unique services and a place to interact with people who all want to help each other. How do i donate? You can donate money through the paypal button on your unique homepage (note you must be logged in!). Please quote your member name to ensure we upgrade the correct account if you have made the donation through a different email address! You can alternatively make a payment through Moneybookers using the email address customerservices@horseracebase.com Why do you ask for donations and not subscription? We do it this way because we consider it to be fairer. If you are using the site a lot and making excellent use of the facilities, we trust in your honesty to donate a reasonable sum. Perhaps you only access once a month in which case its understandable you donate a minimal amount. What will i get for my donation? Unlimited access to all facilities and services on the site and the knowledge you are a contributor to a commmunity based horse racing website where something rather special is happening! What will my donation be spent on? All revenue generated through donations and advertising is directly put into the upkeep and development of the site. So every facility you access and use and every new tool developed will be in some way down to your contribution. How much money should i donate? We are keen for members to help push the site forward and the most commonly donated amount amongst our loyal members is between £10 and £20 per month, but its really up to yourself and what you can afford. How long does a donation last? The minimum donation level to keep active service is £5 per calender month If i donate, how long will it take to update my account? You will be upgraded within 24 hours, but normally much quicker. Do you offer a free trial? If you do not want to make a donation without seeing things work first, you can donate £1 to get access for a few days. If you dont want to do this, drop an email to the manager bagnallchris@horseracebase.com and request a day pass. The only thing we would really appreciate is your feedback should you decide you do not want to donate - we are always looking to improve. Ratings & Tools Questions What are the ratings and how are they calculated? Ratings are computer generated figures evaluating a horse's past performance in various tests. By using calculations based on a saved template of settings we can consider how the horse has performed in each test and put together a series of scores. Then we can combine the scores to create a final rating for each horse in any given race. In theory the highest rated horse would have the greatest chance of winning, unfortunately there is much more to it than this. See the help section dedicated to ratings for more detailed information. How do i access ratings and tools for each race? You can access the ratings and tools home from the menu bar at any time by clicking the Ratings&Tools link, setting the race and tool dropdowns as required and pressing go. You can also go directly to the race and tool you want from your unique homepage in the quickpick section. Can i view all a meetings ratings on one page? Yes, this can be done in the one page ratings section (note you must be logged in), there is a link on your unique homepage in the quickpick section. Why can i only view some of the day races? The majority of the days races are restricted to viewing by donating members only. There are certain races each day made available to non-donators, these are selected totally at random. If you are a donating member and can not view every single race in UK and Ireland for that days racing, please contact us immediately. What are the analysis tools for The primary aim of the analysis tools is to give an immediate snapshot providing invaluable insight into the factors most likely to affect the outcome of the race. These tools are most useful when you want to find something out fast. For example, you may want to quickly identify which trainer in the race has the best strike rate, which horse's have won over a greater distance or look for horse's who have previously won at a big price. With the analysis tools at your disposal its only one click away! What do the figures in the analysis tools mean? Each analysis tool has a selection of relevant and vital statistics for you to evaluate. The meaning of each can be found by hovering over the relevant stat whereby a desscription will appear. For details of the information each analysis table contains, see the summary table below.
What do the different figures in the ratings mean? To calculate an overall rating, several different tests are performed on a number of factors (for example jockey, last run and weight), creating a rating for each factor. All the ratings are then added together to formulate your overall rating. The display page showing your ratings calculations has 10 columns and these (reading from left to right) are Total Rating, Horse Name, Last Race Rating, Second Last Race Rating, Third Last Race Rating, Bonus Rating, Weight Rating, Jockey Rating, Trainer Rating, Additional Rating. You can sort your results by any of the 10 columns. Ratings Machine Questions What is the ratings machine and what does it do? There is a section in the help menu dedicated solely to the ratings, which is essential reading. As a brief explanation, the ratings machine is a tool which allows you to create ratings based on your own settings. By applying amounts to several different tests, the ratings machine will save your preferences and then recall and apply them to any race of your choosing. This means you are in complete control and can create various sets of ratings for different types of races placing emphasis on the factors you consider to be most important. What are the standard ratings? We created the standard ratings as a guideline with common figures in each of the settings, they are available to everyone and can be used as a guide when creating your own ratings, used as you please or ignored altogether! How do i create my own ratings? First make sure you are logged in! Then simply navigate to the create custom ratings page, follow the instructions and using the dropdowns enter your settings. On the bottom of each page click the 'Next' button to go to the next stage. There are 8 stages in total so allow yourself 10 mins when you will be uninterrupted! How do i edit or delete existing settings i have? You can do this from the Manage Ratings page. Be sure to choose the correct option as hitting delete will immediately destroy any settings! Can i backcheck how my ratings have performed in the past? Unfortunately we are unable to provide this service at the moment, it is something requested quite often and we have our team looking at ways to develop this feature. The forum is a great place to check for updates. System Builder Questions What is a horse racing system? A system can be defined as a formulated, regular, or special method or plan of procedure. A horse racing system follows the same principle. People often believe a horse racing system to be something magical or extremely complex, but actually it can be extremely simple. If you consistently back every selection that meets a certain set of criteria, then this is a horse racing system. For example, backing every horse ridden by a certain jockey is a system. Of course, a profitable system is the aim! What is the system builder for? It is to allow you complete control when managing statistics and systems. With it, you can quickly answer queries, research trends, identify strengths and weaknesses and manipulate a huge source of data to suit your needs. With the power of the system builder behind you, you can take any set of starting criteria and then break it down by any of the other categories available. There are so many possibilities with the system builder and to maximise its potential we seriously recommend you take some time to investigate and study the pages devoted in the help menu. How do i use the system builder? Despite the complexity behind the system builder, its usage is designed to be as simple as possible. There are instructions at each stage explaining what you can do, but its certainly worth reading the help pages to give yourself a firm understanding of its use. At any stage if you are struggling and can not obtain an answer through our help pages, feel free to post on the forum where you will receive assistance from regular users. Of course you can also contact us if you wish. What categories does the system builder have? There are over 80 categories and we are gradually increasing these as and when we can. Click here for a current list of all the categories and an explanation of each. What are Fullset, Quickset & Unset? These are functions to help you in the building process. Simply put, Quickset means add a new criteria but DONT display a breakdown. Fullset means show available criteria to add and DO display a breakdown. Unset means remove an existing set of criteria from your system. More can be read about this in systems section of the help menu. What is the use races function? This a complex addition to the System Builder but if understood its usage can produce phenomenal results. It is well worth investigating it. Details can be found here How do i view final system performance? Highlight the circle next to 'run query' on the 'System Builder - Select Action' page and then press Go. You will be taken to a page where you can check how many qualifiers match your criteria, if this is okay, press GO and you will reach the 'Final System Analysis' page. More can be read about this in systems section of the help menu. Do you have any example systems to show the building process? Yes, there are plenty of examples within the systems section of the help menu, if you are at any stage unsure or need assistance, dont be afraid to contact us! Results/Form Follow Questions How do i view results? Click the results link on the menu bar and then using the dropdowns set the date as required. After pressing Go you will be presented with a list of the days races, click on the appropriate link and you will immediately view the result. What does the 'notify me' button do? This allows you to add the race to your My Races list. Click here for more information. What does Form Follow mean? This a function exclusive to horseracebase.com, simply by clicking the follow button when viewing any race result you can view the subsequent performance of horses who ran in the race. This can be an extremely useful facility when studying form. It can also be invaluable in finding future winners, for example should you come across a maiden race which has produced 3 winners already, it could be profitable to monitor the race. How do i follow the form of the race? Simply by clicking the follow button when viewing any race result. This can be found in the centre of the page. How do i change the number of days to follow the form? Once you are at the race result and have clicked the follow button, you will see below the details of the race a panel containing on the left hand side a dropdown which sets the number of days. The automatic setting is for 30 days but you may follow a race for up to a year. Search Horse/Jockey/Trainer Questions Where can i search for a specific horse, jockey or trainer? You can at any time click the search link on the menu bar, alternatively you will find a search box in the quickpick section of your homepage. Enter part of the horse/jockey/trainer's name into the text box, set the dropdown to what you are searching for and then press Go. How do i access their record? After searching, you should see a list of matching criteria in accordance with the data entered. Each listing can be clicked and will take you to the appropriate record. Can i go further back into a jockeys previous rides? For both trainer and jockey records you will be shown data for the past 14 days. If you want to delve back further, press the 'run query' button which will take you into the system builder with the jockey/trainer preset as a criteria. Running the query will give all rides/runners going back over 5 years. By using the Date option in the system builder you can adjust which dates are included in your query. What does the 'Run Query' button do? See the above question! In addition to this you can run any system involving the horse/jockey/trainer. Why cant i find what i am searching for? Most searches you will find extremely simple but in some cases you may not find what you are looking for if you have the wrong spelling or alternatively if the horse/jockey/trainer has never had a run in UK/Ireland. Forum Questions Why cant i log in to the forum? You require separate registration for the forum and for the site. This is probably why. If not and you are sure you registered, please contact us. Is it true, you have no rules in your forum? Yes, well to an extent, you can pretty much say anything you like, but we will not tolerate personal abuse or anything stupid, but once you are not being an arse then you will be fine. How do you stop spammers? Any site posted offering its service must provide prove of its worth. If it does not we will remove it. People do not have time to wade through trash so as with everything on this site we request people apply common sense. Features Questions What is the Race Histories section? Here you can view the past winners and key details such as the weight they carried for over 600 major races. This can be very useful to try and spot a trend in previous years. to settle an argument or for sheer curiosity! To use this feature go to the Race Histories page, choose the track where the race was last run and then select the race from the dropdown that will appear. Who are your columnists? The Sweeney & CeeBee are their names. As to who they are personally, we are not able to disclose this information at their own request. They both supply columns to us free of charge and their appearance is entirely at their discretion. Can i contribute to the features section? Yes, we would be absolutely delighted to receive something you feel would be beneficial for users. You can email us at customerservices@horseracebase.com - we are unable to accept articles or files which are not personally created by you or where permission from the author has not been received. My Horses Questions What is the My Horses function and what does it do? It is a personalised list of horses created by you. Each day our database will look up each of the horses on your list and check if they are running in the days races. If any are, they will be displayed when you log in. How do i add a horse to My Horses list? Navigate to the horses record and you will see a 'notify me' button. Click this and then confirm you want to add the horse to your monitored horses list. You can make sure it has been added by returning to your homepage and it should be now showing in the My Horses section. How do i remove a horse from My Horses list? On your homepage, next to each horse in your monitored horses list appears an orange 'drop' button. If you press this and then confirm you wish to remove, the horse will no longer be monitored. How many horses can i monitor? As many as you like, its completely up to you. But be aware that your homepage loading time is dependent on your own personal information. In other words if it has to look for 1000 horses it will be slower than if it has to look for 20! My Systems Questions What is the My Systems function and what does it do? This function allows you to save a system and receive notification of qualifiers each day when you log in to your homepage. Using the criteria you have used for your system, horseracebase saves your specifications and then recalls and compares them to the days runners. This is a particularly beneficial facility as it removes all the hard work when looking for system qualifiers. There is a section devoted to My Systems in the help menu and your attention is particularly required to the possible problems and unavailable criteria for saving. How do i add a new system to My Systems list? Using the system builder create the system that you want to save, proceeding to the final system analysis page ( see here for more details on the system builder). You will then see a button with 'notify me' on it. By clicking this you will be taken to a page listing your 12 personal system slots. Choose an available slot and then when prompted give your system a name. Thats it, your system is now saved and details can be seen on your unique homepage. How do i remove a system from My Systems list? Next to each system in the monitored systems section of your homepage, is an orange button with 'view' on it. By clicking this you will be taken to a page where you can choose to view the existing system criteria or drop it all together. How do i check the criteria of an existing system on My Systems list? See the above question! How many systems can i save? You have 12 available slots. Read the help pages carefully and be sure not to create a system which involves backing all runners as this will dramatically slow down your homepage loading time. My Races Questions What is the My Races list and what does it do? This function allows you to add a race to your personalised list and receive notification when a runner from that race is having its next or second next run. Why would i want to add a race to My Races? There are many reasons you may want to follow the subsequent form of any given race. It can be extremely useful when you feel you have found a hot race likely to produce several winners or an awful race where you think they all might go on to lose! You may also just want to track horses coming out from a maiden. How do i add a race to My Races list? Navigate to the race you wish to add and you will see a 'notify me' button. Click this and then confirm you want to add the race to your monitored races list. You can make sure it has been added by returning to your homepage and it should be now showing in the My Races section. How do i remove a race from My Races list? On your homepage, next to each race in your monitored races list appears an orange 'drop' button. If you press this and then confirm you wish to remove, the race will no longer be monitored. How many races can i monitor? As many as you like, its completely up to you. But be aware that your homepage loading time is dependent on your own personal information. In other words if it has to check 250 races it will be slower than if it needs to check 10! | |||||||||||||||||||||||||||||||